Privacy Policy

Privacy Policy for Houston Roof Repair

Introduction

Welcome to https://houston-roof-repair.newstria.com (hereafter referred to as ‘Houston Roof Repair’, ‘we’, ‘us’, or ‘our’). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website at https://houston-roof-repair.newstria.com
  • Any mobile or desktop applications developed by us
  • Online services and products offered through our platform
  • Interactive features on our websites, such as forms, surveys, and comment sections

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our websites that link to this Privacy Statement.
  3. You engage with our communication channels, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: This includes user names, email addresses, and passwords used to access our services.
  2. Payment Information: Credit card details, billing addresses, and payment history are securely stored for transaction processing.
  3. Financial Information: We may collect banking information for direct payments or financial transactions through our platform.
  4. Purchase Information: Data related to products or services purchased from us, such as order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile phone numbers for the purpose of delivering content and services.
  6. Location Data: Geolocation information when you interact with our services, used to provide location-based content or services.
  7. Feedback and Reviews: Comments, reviews, and ratings you submit to us about our products or services.
  8. Social Media Information: Details obtained from social media platforms when users connect their accounts to our services.
  9. Product Information: Data related to the products you show interest in, view, or purchase on our website.

We collect this data through multiple channels: user input forms, account settings, transactions, device interactions, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in delivering services, subject to their respective privacy policies.

Cookies

Houston Roof Repair uses cookies (small text files stored on your browser) for several purposes:

  1. Strictly Necessary: These cookies enable core features and interactions with our website, such as form submissions and account management.
  2. Preferences: They remember your preferences and settings to personalize your experience.
  3. Analytics: Cookies track user behavior and gather analytics data to improve our services and content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including:

  • Fulfilling your requests or providing services you’ve agreed to.
  • Complying with legal obligations and regulatory requirements.
  • Protecting our rights, privacy, and safety, as well as that of others.

Once the retention period expires or when data is no longer needed for these purposes, we delete or anonymize the information securely.

Security Measures

Houston Roof Repair implements robust security measures to protect personal data from unauthorized access, use, or disclosure. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular security audits and vulnerability assessments.
  • Employee training on data protection best practices.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Data portability.
  • The right to withdraw consent.
  • Object to direct marketing.
  • File appeals or complaints with relevant data protection authorities.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Privacy Policy

Houston Roof Repair reserves the right to update this Privacy Policy at any time. We will post a notification on our website or notify you directly if there are significant changes, ensuring you stay informed about how we handle your personal data.

Contact Information

For any questions, requests for access or correction of data, unsubscribe requests, or general inquiries related to privacy, please contact us:

  • Email: [email protected]
  • Address: Houston Roof Repair Privacy Team, [Address], Houston, TX 77001 (Please note that this is a placeholder; provide the actual address if available.)